Documents
This Privacy policy identifies and describes the way Squadgain Techlabs Private Limited (“Squadgain”, ”AMARA.AI”) uses and protects the information we collect about customers and users. All uses of Squadgain’s products and services, as well as visits to our websites, are subject to this Privacy policy. This Policy applies to all Customers and Users. The Customer who holds the account with Squadgain is responsible for making sure all family members ( admins) or other Users under the same account understand and agree to this Policy. Information that you provide to non-Squadgain companies is not covered by this Policy and Squadgain shall have no responsibility for protecting any such information divulged by Customer/User to a nonSquadgain company.
AMARA’s privacy policy describes how we (“we” or “us”) collect and use information in connection with your access to and use of our website, apps, platform, and related services.
We are an HR technology company headquartered in Gurgaon and have registered office at 1st floor, Plus Offices, Landmark Cyber park, Sector 67, Gurgaon, Haryana. We are helping companies automate HR processes using latest technology ( AI & Machine learning). You can connect with us by sending an email at help@amara.ai
We collect both “personal information” “non-personal information,” both defined as (collectively, “information”). This policy describes the types of information we may collect from you or that you may provide when you visit the websites
We collect information relating to you and your use of our Services from a variety of sources. Some of this information is collected directly from you and some of this information is collected from your interaction with our Services, your Company, other individuals at your Company, or from third parties. How and what information we collect about you will depend on the way that you use our Services, for example, whether you are an Super Admin, Respondent, an Individual Feedback User or Visitor.
Information we collect:
We may collect the following information about Super Admin, Respondents or Individual Feedback Users:
We may also collect the following information about Super Admins:
We use the information that we collect about you or that you provide to us, including any personal information:
We may also use your information to contact you about our own goods and services that may be of interest to you.
We have established electronic and administrative safeguards designed to secure the information we collect, to prevent unauthorized access to or disclosure of that information and to ensure it is used appropriately. Although we strive to keep your Personal Information secure, no security measures are absolute, and we cannot guarantee that your Personal Information will never be disclosed in a manner inconsistent with this Policy (for example, as the result of unauthorized acts by third parties that violate the law or this Policy). We will make reasonable attempts to notify you if we determine that “Squadgain” has experienced a security breach and there is a reasonably likely risk of identity theft, or where otherwise required by law. Squadgain uses industry-standard technologies when transferring and receiving consumer data exchanged between Amara and third parties to help ensure its security. Amara's website has security measures in place to protect the loss, misuse and alteration of information.
Security is a collaborative effort, so we also recommend that you create a sophisticated password for logging in to our services and keep that password secret.
If you suspect there has been any unauthorized access or misuse of your personal information, immediately contact our Data Protection Officer at privacy@amara.ai
User data is stored on servers maintained by Amazon Web Services and subject to their security safeguards which are continuously audited, with certifications from accreditation bodies across geographies and verticals.
Minors – Squadgain is not intended for or designed to attract users under the age of 18 and we do not intentionally or knowingly collect personal information on our websites from anyone under the age of 18. We encourage parents to be involved in the online activities of their children / minors to ensure that no information is collected from a child without parental permission.
Business Transfer – – Information about our Customers and Users, including Personal Information, may be transferred as part of any merger, acquisition, sale of company assets, or transition of service to another provider, as well as in the unlikely event of an insolvency, bankruptcy, or receivership in which Customer and User records would be transferred to another entity as a result of such a proceeding, you acknowledge and agree that the Information may form part of the transferred assets. You further acknowledge that the acquirer or successor of Squadgain may continue to use the Information in the manner set forth herein, provided that Squadgain shall make reasonable commercial efforts to ensure that the acquirer or successor keeps the Information that they may receive from Squadgain confidential as per industry standards.
Policy Changes and Updates – We reserve the right to update this Privacy policy as necessary to reflect any changes we make and to satisfy legal requirements. If we make a material change to this Policy, we will post a prominent notice of the change on our websites, and provide you with other appropriate notice and choice regarding the use of your information, at least 30 days before the effective date. Please check our websites periodically for changes to this Privacy policy. You hereby acknowledge and agree that your continued use of the Website and Services constitutes your agreement to this Privacy policy and any updates hereto.
Privacy Controls – You can review and correct your Personal Information collected by us. We are happy to correct information found to be inaccurate. Customers may verify that appropriate corrections have been made. However, it may be noted that Squadgain, its subsidiaries, affiliates and third parties shall not be responsible for the accuracy and/or authenticity of the Information supplied by you and Squadgain hereby disclaims any and all liability arising out of or in connection with the accuracy and/or authenticity of the Information.
We retain your personal information for as long as we provide our Services to the Customer and until the Customer requests us to delete your personal information, or as needed to comply with our legal obligations, resolve disputes or enforce our legal rights.
Testimonials
We display Customer or user testimonials and other endorsements on our Websites. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial or any other endorsement, please contact us at help@amara.ai
Blog
Our Websites offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To remove your personal information from our blog or community forum, please contact us at help@amara.ai.In some cases, we may not be able to remove your personal information, and in such cases, we notify you and explain why we are unable to fulfil your request.
Contact details
If you have any questions, concerns or complaints about our Privacy Policy or our data collection or data processing practices, please contact us at the address below, where we will assist or refer your question, concern or complaint to the appropriate party.
Amara C/O HireXP( Squadgain techlabs Pvt Ltd)
Email: privacy@amara.ai
Attention: CEO– Level 1, Plus Offices, Landmark Cyber Park, Sector 67, Gurgaon, Haryana, India
Thanks for taking the time to read our General Terms. We’ll try to keep things simple, but it’s important that you understand your rights and responsibilities, so please keep reading.
By accessing this website we assume you accept these terms and conditions. Do not continue to use www.amara.ai or dashboard.amara.ai, if you do not agree to take all of the terms and conditions stated on this page.
This contract is between Squadgain Techlabs private Limited ( (hereinafter referred to as the “Squadgain or “AMARA”) & Customer( (hereinafter referred to as the “User”)
1. APPOINTMENT
2. SERVICES
3. REPRESENTATION AND WARRANTY
Squadgain represents and warrants to the User:
The User represents and warrants to Squadgain:
4. COMPLIANCE OF LAWS
The Parties hereto agrees that it shall comply with all applicable local laws, ordinances, and codes in performing its obligations hereunder, including the procurement of licenses, permits, certificates, and any other requirements with regard to its employees or persons engaged by that Party and such taxes, licenses as may be applicable under this Agreement.
5. PROFESSIONAL RESPONSIBILITY OF SQUADGAIN
In providing the Services, Squadgain will:
6. PROFESSIONAL RESPONSIBILITY OF USE
7. COMPENSATION AND PAYMENT TERMS
8. PAYMENT METHODS
You authorize us to charge for fees using the payment method indicated in the Service Order. Unless otherwise agreed, payments for invoices are due 30 days after the invoice date. If you elect to pay by credit card, debit card, or any other billing method that supports automatic recurring payments, we will initially attempt to charge you using that billing method when payment is due, and payments will be considered overdue if payment is not received within 30 days of that due date. If Squadgain is required to initiate legal action due to non-payment of fees, the Customer shall bear all costs resulting from the collection of such fees. You agree to keep your billing and billing contact information current and accurate.
9. CONFIDENTIALITY, DATA PROTECTION, AND PRIVACY:
10. Data Privacy and Security
The provisions relating to intellectual property, Data Security, and confidentiality shall survive the termination of this Agreement.
11. OWNERSHIP OF INTELLECTUAL PROPERTY RIGHTS
12. USER’S PROPERTY
13. TRADEMARKS & TRADE NAMES
14. INDEMNITY & LIMITATION OF LIABILITY
15. API Terms
16. TERM & TERMINATION
17. RELATIONSHIP BETWEEN THE PARTIES
Squadgain will, for all purposes, be deemed to be an independent contractor, contracting with the User on a “Principal To Principal” basis. No employment is created by virtue of this Agreement between the Squadgain and User and nothing in this Agreement is intended to or will result in either Party becoming or being treated as a representative, agent, or partner of the other.
18. MISCELLANEOUS PROVISIONS